Help Center

Create your account and get your RAYS CARD ready to use.

• Create your account
• Verify your identity
• Log in
• Verify your email (OTP)
• Reset your password

Activate, manage, and use your RAYS CARD.

• Activate your card
• Buy a card and pay (crypto or card)
• View card details (number, expiry, CVV)
• Set or change your PIN
• Suspend (lock) or reactivate a card
• 3-D Secure authentication for card payments
• About fees

Add funds to your account, including crypto deposits.

• Add funds
• Deposit with crypto
• Check your deposit history

View, filter, and export transactions, and understand types and statuses.

• View and filter transactions
• Export transactions to CSV
• Transaction types and statuses

Protect your account with two-factor authentication, passwords, and biometrics.

• Set up two-factor authentication (2FA)
• Change your password
• Enable biometrics (Face ID / fingerprint)

Manage your profile, security, and account closure.

• Edit your profile (name and address)
• Change your email address
• Manage notification settings
• Change language and theme
• Delete your account

How to contact us and find help.

• Contact support